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ISOS Group Privacy Policy

Effective Date: May 25, 2018

This policy explains what information we collect when you refer to the ISOS Group website, register for our trainings, contract us as advisors or are simply a friend of the sustainability profession. More specifically, it pertains to how we store, use, transfer and delete information involving you and/or your profile details. Our aim is not just to comply with privacy law.

This effort not only aligns to the ethical foundations undertaken by the global standards that we represent, it helps create a model for the etiquette we hope our friends throughout the world would strive for.

Information We Collect & How We Use It

ISOS Group doesn’t purchase contacts or search the internet for those that it may want to pitch to. Rather, we build our contacts through persons who may have taken one of our certified training courses, attended a workshop or exchanged knowledge through thought leadership. When reaching out, it is to notify our network of organizational changes, industry development or opportunities to grow and strengthen one’s practice of non-financial reporting. The tracking we do is merely to evaluate the effectiveness of our campaigns and to monitor shifts in positions, which typically happens in our space. We will never publish through your third-party account (like Twitter, Facebook or Google) without your permission.

Due to our position in the market, it is advantageous to know where our friends in the network are, so that we can best support them throughout their careers. With your approval, we intend to use this information to:

  • Provide, test and improve the market for non-financial disclosure
  • Fight spam and other forms of abuse
  • Generate aggregate, non-identifying information about how people consult ISOS Group’s services

Information Disclosure

ISOS Group won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you.

We may share your account information with third parties in some circumstances, including: (1) with use them in various ways, for example to log you in, remember your preferences (such as default your consent; (2) to one of the global standards we represent (i.e., GRI, CDP, IIRC, etc.); (3) with academic or non-profit researchers, with aggregation, anonymization, or pseudonomization; (4) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (5) when we have a good faith belief that doing so will help prevent imminent harm to someone.

If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper.

Data Storage

ISOS group uses third-party vendors and hosting partners, Microsoft, HubSpot, MailChimp, InMotion, XERO, Square and GoDaddy for hardware, software, networking, storage, payment processing and related technology we need to administer business operations.

Tracking & Cookies

We use browser cookies and similar technologies to recognize you when you return to our services. We language), evaluate email effectiveness, allow our paywall and meter to function, and personalize content and other information.

ISOS Group doesn’t track you across the Internet. We track only your interactions within the us directly.

Some third-party services that we use to provide ISOS Group with its market intelligence, such as Google Analytics, may place their own cookies in your browser. This Privacy Policy covers use of cookies by Medium only and not the use of cookies by third parties.

Data Security

To protect information from accidental or malicious destruction, we may maintain residual copies for a brief time period. But, if you delete your account, your information and content will be unrecoverable after that time. ISOS Group may preserve and maintain copies of your information when required to do so by law.

We use encryption (HTTPS/TLS) to protect data transmitted to and from our site. However, no data transmission over the Internet is 100% secure, so we can’t guarantee security. You use the Service at your own risk, and you’re responsible for taking reasonable measures to secure your account.

As stated above, we do not share, transfer or sell contact or other valuable business details for any reason other than if it is directly associated with having completed certified trainings under ISOS Group and on behalf of global standards that we represent.

Email from ISOS Group

Sometimes we’ll send you emails about your account, service changes or new policies. You can’t opt out of this type of “transactional” email (unless you delete your account). But, you can opt out of non-administrative emails such as digests, newsletters, and activity notifications at any time.

Changes to this Policy

ISOS Group may periodically update this Policy. We’ll notify you about significant changes to it.


We welcome feedback about this policy at

Contact Information


1228 University Ave. Suite 200-13

San Diego, CA 92103

United States of America